Frequently Asked Questions
What types of motors do you produce?
We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, and related transmission solutions. You can check the detailed specifications on our website.
Do you offer motor customization?
Yes, we provide customization options to meet specific requirements, including custom voltage, speed, torque, shaft size/shape, and the addition of custom connectors or capacitors.
How can I choose a suitable motor model?
To recommend the most suitable model, please provide us with your key specifications such as voltage, speed, torque, dimensions, or technical drawings of your application.
What is the typical lead time for orders?
For in-stock items, the lead time is 5-10 days. For standard production items, it is 15-30 days. Customized solutions are evaluated on a case-by-case basis.
How do you ensure product quality and standards?
We utilize a dedicated QC team and implement strict inspection processes from raw material sourcing to the final packaging stage. Additionally, our products are CE and ROHS certified.
What shipping methods and payment terms do you support?
We accept TT and PayPal. For shipping, we offer express delivery for samples or small packages under 100kg, and air or sea freight options for bulk orders.