A: We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, etc. Check specifications on our website or contact us for details.
Q2. Do you offer motor customization?
A: Yes, we customize voltage, speed, torque, shaft size/shape, and add connectors/capacitors as needed.
Q3. Can I order samples for testing?
A: Yes, we’ll provide a sample quote and proforma invoice. Samples will be sent after payment.
2. Selection & Design
Q1. How to choose a suitable motor?
A: Provide specs (voltage, speed, torque, size) or drawings, and we’ll recommend the right model.
Q2. Do you provide custom motor design?
A: Yes, but mold development costs may apply. Contact us to discuss your requirements.
3. Orders & Delivery
Q1. What’s your lead time?
A: In-stock: 5-10 days; Standard: 15-30 days; Customized: Case by case.
Q2. What’s the minimum order quantity (MOQ)?
A: MOQ varies by product. Contact us for details.
Q3. What payment terms do you accept?
A: We accept TT/PayPal. New customers pay 40% deposit, 60% before shipment.
4. Quality & Certifications
Q1. How do you ensure quality?
A: We have a QC team and strict inspections from raw materials to finished products.
Q2. What certifications do you have?
A: We are CE and ROHS certified.
5. Logistics & Support
Q1. What shipping methods do you offer?
A: Express for samples/small parcels (<100kg); Air/sea freight for bulk orders.
Q2. How soon will you reply to inquiries?
A: Within 24 hours.
6. About Us
Q1. Can I visit your factory?
A: Yes! Please notify us at least 2 weeks in advance.
Q2. How to ensure transaction safety?
A: We are SGS-certified and support secure third-party payment and trade assurance channels for secure transactions.
Note: For assistance, please contact us via email or click "Chat Now" on our store.
Frequently Asked Questions (FAQ)
Q1: What types of DC motors can you customize?
A: We specialize in customizing Brushed DC Motors, Brushless DC Motors, and Planetary Gearboxes. We can adjust the nominal voltage, operating speed, torque, shaft configuration, and add specific connectors or capacitors to suit your technical requirements.
Q2: How do I select the right motor model for my application?
A: You can share your required specifications such as input voltage, running speed (RPM), operating torque, outer dimension constraints, or technical drawings. Our engineering team will review and suggest the most compatible motor configuration.
Q3: What are the standard lead times for motor orders?
A: For standard inventory items, the lead time is 5-10 days. Standard production runs take 15-30 days, while custom-designed motor models are evaluated on a case-by-case basis depending on tool development and design complexity.
Q4: How do you control the quality of your motor products?
A: We maintain a professional Quality Control (QC) team and strictly enforce testing protocols from raw incoming materials through to assembly inspection. All products are manufactured in compliance with CE and ROHS certifications.
Q5: What payment methods do you accept for custom orders?
A: We support payment via Bank Telegraphic Transfer (T/T) and PayPal. For new business clients, the standard payment term is a 40% advance deposit, with the remaining 60% balance payable before the final product shipment.
Q6: What shipping options are available for bulk orders and samples?
A: Samples and parcels weighing under 100kg are shipped via express services. Larger, bulk production orders can be transported using cost-effective air cargo or sea freight, depending on your delivery schedule.
TQC Micromotor
