📦 1. Products & Customization
Q: What types of motors do you produce?
A: We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, etc.
Q: Do you offer motor customization?
A: Yes, we customize voltage, speed, torque, shaft size/shape, and add connectors/capacitors as needed.
⚙️ 2. Selection & Design
Q: How to choose a suitable motor?
A: Provide specs (voltage, speed, torque, size) or drawings, and we’ll recommend the right model.
🚚 3. Orders & Delivery
Q: What’s your lead time?
A: In-stock: 5-10 days; Standard: 15-30 days; Customized: Case by case.
✅ 4. Quality & Certifications
We have a QC team and strict inspections from raw materials to finished products. We are CE and ROHS certified.
Frequently Asked Questions
Can I order samples for testing before bulk purchase?
Yes, we provide sample quotes and proforma invoices. Samples will be sent after payment for your performance evaluation.
Do you provide custom motor design services?
Yes, we support custom design. Please note that mold development costs may apply depending on the specific requirements.
What are the accepted payment terms for new customers?
We accept TT and PayPal. For new customers, the standard term is a 40% deposit with the remaining 60% due before shipment.
What shipping methods are available for orders?
We offer Express delivery for samples or small parcels (under 100kg), and air or sea freight options for bulk orders.
How do you ensure transaction safety?
We are SGS-certified and support secure payment methods such as Alibaba Trade Assurance to protect your transactions.
Can I visit the production facility?
Yes, visits are welcome! Please notify us at least 2 weeks in advance to schedule your visit.