1. Products & Customization
Q1. What types of motors do you produce?
A: We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, etc.
Q2. Do you offer motor customization?
A: Yes, we customize voltage, speed, torque, shaft size/shape, and add connectors/capacitors as needed.
Q3. Can I order samples for testing?
A: Yes, we’ll provide a sample quote and proforma invoice. Samples will be sent after payment.
Q1. How to choose a suitable motor?
A: Provide specs (voltage, speed, torque, size) or drawings, and we’ll recommend the right model.
Q2. Do you provide custom motor design?
A: Yes, but mold development costs may apply. Contact us to discuss your requirements.
Q1. What’s your lead time?
A: In-stock: 5-10 days; Standard: 15-30 days; Customized: Case by case.
Q2. What payment terms do you accept?
A: We accept TT/PayPal. New customers pay 40% deposit, 60% before shipment.
4. Quality & Certifications
Q1. How do you ensure quality?
A: We have a QC team and strict inspections from raw materials to finished products.
Q2. What certifications do you have?
A: We are CE and ROHS certified.
Note: For assistance, please contact us for more information or click "Chat Now" on our store.
Frequently Asked Questions
What types of customized motor services do you provide?
We can customize various parameters including voltage, speed, torque, and shaft size/shape. We also support adding specific connectors or capacitors based on your application needs.
How can I select the right motor for my project?
To recommend the most suitable model, we need specific requirements such as operating voltage, required speed, torque, and physical size constraints or technical drawings.
What is the typical delivery timeframe for orders?
For in-stock items, delivery takes 5-10 days. Standard production orders take 15-30 days, while fully customized solutions are evaluated on a case-by-case basis.
What quality control measures are in place?
We maintain a professional QC team that performs strict inspections throughout the entire process, from raw material sourcing to the final testing of finished products.
What are the accepted payment methods and terms?
We accept TT and PayPal. For new clients, our standard terms are a 40% deposit with the remaining 60% balance due prior to shipment.
Are your motors certified for international markets?
Yes, our motors are CE and ROHS certified, ensuring they meet the safety and environmental standards required for global distribution.
TQC Micromotor
